Terms and Conditions

Welcome to Sleeping Beauty! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Orders and Delivery

• Orders will be processed and delivered within 7-10 working days. In some cases, select articles are available for urgent delivery.
• Delays in deliveries may occur due to external factors, such as weather conditions, city or country-specific situations.

2. Payments

• We accept payments via Bank Transfers, Cash on Delivery, and Credit/Debit Cards. Payment details must be provided during the checkout process.

3. Refund Policy

• We do not offer any refunds once an order is placed.

4. Return & Exchange Policy

• Returns and exchanges are only accepted for items with size issues or damages.
• Exchange requests must be initiated within 15 days of receiving your order.
• Items purchased on sale are non-returnable and non-exchangeable.
• Products must be unused and unworn to be eligible for exchange.
• The exchange process may take 10-15 working days.

5. Customization

• We offer a variety of customization options, including sleeve length, pajama length, collar styles, color coordination, and embroidery.
• Customization requests should be communicated during the ordering process.

6. Size Chart & Custom Fittings

• We cater to all body types and can customize products based on your specific needs.
• If you need assistance with the size chart or have custom sizing requests, please reach out to us via Instagram.

7. Product Accuracy

• We make every effort to display our products as accurately as possible. However, the actual product color may vary slightly due to lighting conditions and screen resolutions.

8. Responsibility and Limitation

• By purchasing from Sleeping Beauty, you agree that we are not responsible for any issues arising from the use of our products, except as expressly covered by our return/exchange policy.

9. Contact Information If you have any questions or concerns regarding our privacy policy or terms and conditions, please contact us at [umaima_jawed@outlook.com] or reach out to us via Instagram.